Privacy Policy Statement
Hong Kong Quality Assurance Agency (“HKQAA”, “we”, “our” or “us”) is committed to protecting the privacy and confidentiality of personal data. This Privacy Policy explains how we collect, use,
process, store and protect personal information obtained through the Hong Kong Harvest Scheme website, online platform and related services.
By accessing or using this website, you acknowledge and agree to the collection, use and handling of your information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that is necessary for the administration and operation of the Hong Kong Harvest Scheme, including but not limited to:
- Name and contact information (such as telephone number, email address and correspondence address);
- Organisation or business information; Account registration and login information;
- Information submitted through applications, enquiries, surveys or other communications;
- Technical information such as IP address, browser type, operating system and device information;
- Website usage and browsing information collected through cookies and similar technologies.
Purpose of Collection
Personal information may be collected and used for the following purposes:
- Processing applications and renewals under the Hong Kong Harvest Scheme;
- Managing participant accounts and access to the online platform;
- Providing certification, charter, traceability and related services;
- Conducting assessments, audits, monitoring and compliance activities;
- Producing statistical analyses and management reports;
- Complying with applicable legal, regulatory or contractual requirements.
Disclosure of Information
Personal information will be treated as confidential and will not be disclosed to third parties except where:
- The data subject has given consent;
- Disclosure is required by law or regulatory authorities;
- Disclosure is necessary for the administration, operation or verification of the Scheme;
- Disclosure is made to authorised service providers engaged by HKQAA for the provision of services, subject to appropriate confidentiality obligations.
Data Security
HKQAA implements reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. While every effort is made to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws, regulations or operational requirements.
Access and Correction
Individuals may request access to or correction of their personal information held by HKQAA in accordance with applicable data protection legislation. Requests should be submitted in writing to HKQAA using the contact details provided below.
Changes to this Policy
HKQAA reserves the right to amend this Privacy Policy from time to time. Any updates will be published on this website and will take effect upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of personal information, please contact: Hong Kong Quality Assurance Agency (HKQAA) 19/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong Email: hkharvest@hkqaa.org Tel: (852) 2202 9111